Responsible gambling

As a player at Dreams Casino, we want you to enjoy your gaming experience while maintaining control over your betting habits. Our responsible gambling measures are designed to help you make informed decisions and prevent problems related to excessive gambling.

Setting Limits

You can set limits on the amount of money you deposit or lose within a specific timeframe. This will allow you to:

Set daily, weekly, or monthly deposit limits
Establish loss limits to prevent significant financial losses
Schedule time-outs or self-exclusion periods

To set your limits, contact our customer support team via live chat or email us. We are available 24/7 to assist you.

Self-Exclusion

If you feel that you need a break from gaming or want to take a step back, we offer a self-exclusion option. This will temporarily suspend your account for the specified period:

You can choose to exclude yourself for a minimum of six months up to five years
We will not send you any promotional materials during this time

To initiate the self-exclusion process, please contact our customer support team.

Cooling-Off Period

If you're feeling overwhelmed or want to take a break from gaming, we offer a cooling-off period. During this time:

Your account will be temporarily suspended
You won't have access to your funds
We'll assist you in regaining control over your betting habits

To initiate the cooling-off period, contact our customer support team.

Support Organizations

We recommend seeking help from external organizations if you're struggling with problem gambling. Here are some resources:

National Problem Gambling Helpline
Gamblers Anonymous
Your local support services

Our site also provides information on responsible gaming, and we encourage you to explore these resources.

Responsible Gaming Tools

We utilize the following tools to promote responsible gaming:

Reality checks
Loss limits
Time-outs
Self-exclusion
Cooling-off periods

These measures are designed to help you make informed decisions about your betting habits. If you need assistance with any of these tools or want more information, please don't hesitate to contact our customer support team.

Dreams Casino's Commitment

We're committed to providing a safe and enjoyable gaming experience for all players. Our responsible gambling policies aim to:

Prevent problem gaming
Support player well-being
Foster a positive gaming environment

If you have any questions or concerns about responsible gaming, please don't hesitate to reach out to us.

Your Safety is Our Priority

At Dreams Casino, we want to ensure that your gaming experience remains enjoyable and safe. Remember that:

Gaming should be a source of entertainment, not financial stress
You're in control: set limits, take breaks, or seek help when needed

We appreciate your cooperation and commitment to responsible gaming. If you ever need assistance, our customer support team is here for you.